Yes, we ship all over the world from Texas, United States. Your package will be carefully packaged and sent via the shipping method of your choice. Our standard shipping is the most economic way to receive your package but can take up to 6 weeks if you are in a remote location.

To check if your order qualifies for our FedEx upgrade, please contact us with your full shipping address. FedEx packages usually arrives in 1 week.

You can find our most up to date processing times shown at the top of our website in the announcement bar and on our shipping information page here.

Regular orders are normally processed in 1 - 10 business days and special orders are processed in 1 - 15 business days. During product releases, store sales and peak holiday seasons, processing times are extended by an additional 5 - 10 business days.

If you need to receive your order quickly, we recommend placing special order items in a separate order so any regular order items can be shipped first.

On the rare occasion that replies does not get sent successfully or we missed your email, please try to resend the original email, use the website chat feature to reach us or message us on Instagram @8lotus.co

Visit our guide page for tutorials on how to print and cut inserts.

On rare occasions during download a file may become damaged. Usually this is easily fixed by downloading again. If you still are experiencing problems, please send us a screen shot of the error message to hello@8lotus.co

Although we do not accept custom orders, you can request personalization on our existing designs. Limited spots available per month to customers who have previously shopped with us before.

Personalization examples:

• title and subtitle change
• adding dates with Monday or Sunday start
• changing the hours on designs with timeline layouts
• changing a lined element to dot grid or grid

Pricing

• Starting at $50 including printing

Please note that these services may not be available during peak season from October - January.

Our special order spots are opened at the beginning of each month with limited availability. From October - January these spots are likely to be filled up more quickly.

Printed Inserts

You can order any undated insert via our printing service page.

There are several ways to order our planner inserts or dashboards unpunched:

1. You can order through our Undated Printing Service page.
2. All special order products are made individually so you can request them unpunched by leaving a note at checkout.

Points for referrals are awarded when the new customer has placed an order using your referral code. Points will not be awarded if you referred yourself.

You can apply your discount code to your order at checkout. If you already have discounts in your order our system cannot apply your reward discount, please email us to claim your reward and we can refund the difference on your order.