3. Common Printing Issues
- Printout is not the correct size: Confirm the "actual size" option is selected under page size & handling. This will ensure that your printer does not resize the PDF based on your paper size.
- Printout is not centered: Confirm the orientation is set to "auto" instead of portrait or landscape. This will ensure that your printer prints the PDF file in the center of your paper.
- Printout is too dark or too light: All printers will experience color density variation throughout its life. Some printers offers the ability to adjust the "print density" which will increase or decrease the darkness of your printout. Please reach out to your printers guide or customer service to inquire if this feature is available.
- Something is wrong with the file: On rare occasions, the file may have been damaged during download due to an issue with your computer. Try to re-download the file to see if the issue subsides.
If you need A5 files without crop marks and the downloaded files do not include them, please request them by contacting us at hello@8lotus.co
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