Our 2026 inserts will be released this year between June - August. Shop during our release period for early bird discounts. This will be the only time offer discounts on our dated products.

On the rare occasion that you did not get a reply from us, please try to resend the original email again or find us on Instagram @8lotus.co

Other reasons why you cannot receive a response from us:

• Our email may have been automatically sorted into your spam, promotions, trash etc. folders
• Your email inbox is full and unable to receive new emails
• Server issues preventing your email to receive emails temporarily

Unfortunately we do not accept order changes as noted before checkout. Kindly double check your order and ensure that all items are correct before placing it. Thank you so much!

Customers cannot edit the shipping address on an exiting order. Please contact us at hello@8lotus.co to change the address on an existing order or subscription.

If you have a promotional code, they are only eligible on select products. Please see our promotions page more for more information.

Yes, we ship all over the world from Texas, United States. Your package will be carefully packaged and sent via the shipping method of your choice. Please see our shipping rates for estimated shipping time and costs.

You can find our most up to date processing times shown at the top of our website and on our cart page before checkout.

Regular orders are normally processed in 1 - 10 business days and special orders are processed in 1 - 15 business days. During product releases, store sales and peak holiday seasons, processing times are extended by an additional 5 - 10 business days. This information will be communicated in throughout our website and on our cart page before checkout.

If you need to receive your order by a specific date. We'd be happy to provide a timeframe to you via email before placing your order to see if our processing times are compatible with your deadline. You can reach us at hello@8lotus.co.

Since our peak holiday processing time can be up to 25 business days for special orders, we recommend placing your order before the end of October to ensure your order is shipped before mid November. This leaves ample time for your package to arrive on time in case there are any delays due to the holiday shipping rush experienced by all carriers.

Please see our sizing chart where you can find measurements and finishing options.

• 32lb / 118gsm Premium silky smooth, high brightness paper, made in the USA. 
• Fountain pen friendly
• Acid free & FSC certified
• Includes recycled content: Due to the nature of recycled materials, you may find very small specks on pages of our products.

Visit our guide page for tutorials on how to print and cut inserts.

On rare occasions during download a file may become damaged. Usually this is easily fixed by downloading again. If you still are experiencing problems, please send us a screen shot of the error message to hello@8lotus.co

Printed Inserts

You can order any printed undated insert via our printing service page. Please note that this service may not available during our peak season.

There are several ways to order our planner inserts or dashboards unpunched:

• You can order through our Undated Printing Service page.
• All special order products are made individually so you can request them unpunched by checking the "unpunched " option on the product page before adding to cart.
• For dated products, please contact us for a special order listing

Please note that these special services may not be available during our peak season from October - January or if all special order spots are sold out.

New spots will be added each month. Please sign up to receive an email notification when they are added on the product page. During November - January, some special order services and products may be paused for our peak season.

Points for referrals are awarded when the new customer has placed an order using your referral code. Points will not be awarded if you referred yourself.

You can apply your discount code to your order at checkout. If you already have discounts in your order our system cannot apply your reward discount, please email us to claim your reward and we can refund the difference on your order.