At this time, we do not accept returns or exchanges. All sales are final

Please let us know within 7 days of the arrival of your package if you encounter any issues such as damages or received an incorrect product.  Simply provide your order number and send any relevant photos (if applicable) to hello@8lotus.co and we'll be happy to assist you promptly.

Our products are made to order in small batched with the utmost care in our private studio. This approach minimizes waste and allows us to offer a wide selection of designs. A no return policy ensures that every product you receive is 100% brand new (not a returned product) and allows us to fully dedicate our time to producing quality products for our customers as a small business. 

Due to the handmade nature of our products, there may be slight variation between each batch. You may find small fibers or particles on the papers as they are partially recycled. All 8LOTUS brand products are covered with a 1 year warranty for any manufacturing errors.