Our subscription box is designed to offer a diverse range of new release products at a significant discount, allowing you to discover new favorites. The products included will be in line with our style. If you are not familiar with our products, we encourage you to browse our website to get a feel of what we offer.

We recognize that individual preferences vary, and while we strive to include items that will appeal to a broad audience, it’s possible that not every product will align perfectly with your personal needs. For those who prefer to tailor their purchases precisely to their preferences, we recommend exploring our a la carte products, where each item can be purchased separately at its regular price. This option ensures you receive exactly what you want, without any surprises.

If you already subscribe to another subscription box, please keep in mind that you may receive similar seasonal products. For example, during the winter months we are likely to include some products and / or colors that reflects the season which may be similar to other subscriptions.

Our boxes ships the next month on the 15 - 20th. This means you will be waiting for a few weeks before receiving your order. Our subscriptions renews on the 21st and initial subscription signup start as early as the 1st of the month.

Our subscription boxes are designed to be a surprise each month so we do not share the contents of what is included. However, you can expect to receive the following type of products:

• Planner Inserts (Classic & Deluxe Box)
• Planner Dashboards (Classic & Deluxe Box)
• Other Stationery / Accessories (Deluxe Box)

Your subscription order will be shipped by the 20th of the next month from your order date. For example if your subscription order was placed on January 10th, your box will ship in February between the by the 20th.

If the shipping dates falls on a weekend, your order will be shipped on the next business day since the post office is not open on weekends.

Your first subscription order will be charged on the date you subscribed and subscription renewal orders will be charged on the 21st of each month.

Two reminder renewal emails will be sent to you to provide ample notice time for you to make any changes to your subscription. The first will be sent 3 days before and the second, 1 day before. Please ensure you have not unsubscribed to receive these emails. If you do not see our subscription emails, please check your spam folder.

To avoid being charged again, you can cancel your subscription any time by logging into your account and then going to: manage your subscription. Please note that cancellations will apply to the future orders, existing orders cannot be canceled. Once your subscription is canceled, you will lose your reserved spot and any prices associated with your canceled subscription.

We do not offer any options to skip or pause your subscription as our subscription spots are for active subscribers only.

We will reserve your subscription spot for 48 hours if the payment is unsuccessful. Our system will attempt to retry the payment once a day. After this time your subscription will be automatically cancelled and removed. You can also retry your updated payment by pressing the "retry" link next to the failed payment.

Deluxe Box

New spots will be added to our website each month and offered first to our customers on the waiting list. Remaining spots will be added to our website. To add yourself to our waiting list, please click on the "Join waiting list" button directly on the product page.

Other Boxes

Spots will open for all other boxes at the beginning of the month until sold out.

Please send us an email at hello@8lotus.co. to request changes to your subscription without losing your spot.

Subscription boxes have the same warranty and customer care as our regular orders. If there is a problem with a product due to our mistake, please do not hesitate to reach out to us anytime—we'll make sure to take care of you and make it right. To speed up the process please attach any relevant photos when reaching out to us at hello@8lotus.co.