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Printable digital files are for personal use only and not to be altered, shared, resold or redistributed. By purchasing and/or downloading the files you are agreeing to these terms. All files are intellectual properties of 8Lotus and protected by law.
We love providing premium planner goods and hope to make every purchase a happy one. Please do not hesitate to contact us if you have any issues with your order regardless of your standing in our policies stated below.
Due to the nature of digital downloads, we currently do not offer refunds or exchanges.
We accept returns within 30 days of purchase on unused, unopened items in their original sellable condition. Customized and made to order products (eg. Printing Service, Dated Products) cannot be returned. All returns are subject to a 15% restocking fee plus the initial shipping costs; on orders that received free shipping courtesy of 8Lotus a $10 USD shipping deduction will be added. Any items kept and not returned, will be deducted from the refund total at its full retail price. This includes products that were discounted or gifted with the original purchase. Any shipping issues related to damaged or missing items needs to be reported to 8Lotus within 3 business days of receiving the package.
When shipping back a product to be returned, you are responsible for any costs associated with shipping the items back. 8Lotus is not responsible for lost or damaged returned items. Before shipping out a return item, you must contact us to state the intent of your return. We will then issue you a return ID number and return address that must be labeled on your package. Please note that the return address is not the same as the original from address of the package you initially received.
It is our priority and policy to respect your privacy regarding any information we may collect while operating our websites. We advise you to check this page from time to time as 8Lotus may adjust this policy by updating this page. Last updated: July 2018.
8Lotus discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on 8Lotus behalf or to provide services available at 8Lotus websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using 8Lotus websites, you consent to the transfer of such information to them. 8Lotus will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, 8Lotus discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when 8Lotus believes in good faith that disclosure is reasonably necessary to protect the property or rights of 8Lotus, third parties or the public at large. If you are a registered user of an 8Lotus website and have supplied your email address, 8Lotus may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with 8Lotus and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. 8Lotus takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Personal Information collected over the Sites may be transferred as part of any merger, acquisition or sale of company assets, as well as in the unlikely event of an insolvency, bankruptcy, or receivership in which Personal Information would be transferred to another entity.