All digital products are for personal use only. All 8Lotus designs are protected by law.
We really hope you enjoy your order. Your satisfaction is important to us. If you have any issues, simply contact firstname.lastname@example.org to start a return, our team will assist you.
- We accept returns within 14 days of delivery for shipped products.
- We do not accept returns on digital products.
- The item(s) should be returned unused and in perfect condition, in their original packaging and include any free gifts that were given.
- You must contact us and receive a RMA number in order for us to process your return.
- All returns are subject to a 15% restocking fee plus the initial shipping costs; on orders that received free shipping courtesy of 8Lotus a $10 USD shipping deduction will be added. Any items kept and not returned, will be deducted from the refund total at its full retail price. This includes products that were discounted or gifted with the original purchase.
- Please allow 2-3 weeks for your refund. We’ll send an email once the item(s) have been received and your refund has been processed.
- The costs associated with the return are the responsibility of the customer.
- You will receive your refund in the original form of payment.