Contact us at firstname.lastname@example.org if there is anything wrong with your order or to start a return. We look forward to resolving any issues as soon as possible. Please include your order number and attach photos of any defects to speed up this process.
- We do not accept returns on digital, custom, or pre-order products, but please contact us if you experience any issues.
- We accept returns when notified within 7 days of delivery and received back within 30 days of delivery for physical products.
All returned item(s) must be unused and in their original condition.
Returns to Original Payment: All returns to the original payment are subject to a 15% restocking fee
Store Credit: No restocking fees will be charged for store credit exchange.
- Shipping fees are not refundable. Orders that received free shipping will have the cost of shipping deducted.
- Any items kept and not returned, will be deducted from the refund total at its full retail price.
- The shipping costs associated with the return are the responsibility of the customer.
- Please allow up to 15 business days upon arrival for your return or exchange to be processed.
- Your purchase includes a 1 year warranty for any manufacturing defects on planner inserts and dividers produced in house.